refund policy

At Get Moldee, we strive for full customer satisfaction. If you are not satisfied with your
purchase, you may request a refund under the following terms:

Refund Conditions:

● Refund requests must be made within 100 days of receiving the product (in
in accordance with the EU Consumer Rights Directive 2011/83/EU).
● The product must be unused, in its original packaging, and in the same condition as
delivered.
● Certain products (personalized items, intimate goods, or perishable goods) may not
be eligible.

By purchasing from Get Moldee, you agree to the following terms:

Products & Orders

● Product descriptions are accurate but may vary slightly in color or size due to
manufacturing or screen settings.
● We reserve the right to refuse or cancel orders in case of suspected fraud.

Payments

● Payments are processed securely through approved third-party gateways.
● Prices are displayed in [YOUR STORE CURRENCY] and may include/exclude VAT.
Depending on your location.

Limitation of Liability

● Get Moldee is not responsible for damages arising from misuse of products.

Refund Process

● Contact us at sac@getmoldee.
● Once the return is received and inspected, you will be notified of approval or
rejection.
● Approved refunds will be processed to the original payment method within 14 days.